Privacy Policy
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In order for us to protect your personal information, you are requested to read this privacy policy prior to using our website located at www.signetchshawarma.com
We highly respect your privacy and we are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
In general, you can visit our Website without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name and e-mail address, to correspond with you. If you choose to give us personal information via the Internet, it is our intent to let you know how we will use such information.
You acknowledge that by using this website you accept our Privacy Policy. If you do not accept this Policy in full, your entry to our website will be considered unauthorized and you will have to stop using the website immediately.
Important information
Purpose of this privacy policy
This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you send us an inquiry.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
In order to submit a comment, or contact us, you agree to provide the following information in the required form:
- Your name
- Your E-mail address
We may collect, use, store and transfer different kinds of personal data about you such as:
Identity Data includes first name and last name.
Contact Data includes email address, postcode and telephone numbers.
Technical Data includes for example internet protocol (IP) address, time zone setting and location.
Usage Data includes information about how you use our website.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
How your personal data is collected
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
Automated technologies or interactions. We may collect this personal data by using cookies, and/or any other similar technologies. Please see our cookie policy for further details.
How we use your personal data
We will only use your personal data when the law allows us to. Generally, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Commonly, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
1. To contact and respond to your enquiry | Identity + contact | Necessary for our legitimate interests (to conclude and perform a contract with you) |
2. To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Identity + Contact + Technical | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) |
3. To use data analytics to improve our website, services, marketing, customer relationships and experiences | Technical + Usage | Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Opting out
You can ask us to stop sending you marketing messages at any time by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of our service.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
SIGNETCH will not disclose your personal information to any third party, unless it receives an order from a competent court or required to do so under the provisions of Law.
Data security
We save the records of our clients on high quality servers, database, and safety systems. We have employed several technological security measures to protect your personal and confidential information from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed.
However, we do not guarantee in any way that the use of the above mentioned security measures would guarantee fully that your personal information would remain private while being transferred over the Internet.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We may keep basic information about our customers (including Contact, Identity Data) for six years after they cease being customers.
In some circumstances you can ask us to delete your data.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data: You have the right to access the information which we hold about you.
Right to Data Portability: You have the right to request a copy of all of the information that we hold about you.
Right to be Forgotten: You have the right to have all of the information that we hold about you deleted in line with our statutory and legal responsibilities.
If you wish to exercise any of the rights set out above, please contact us first.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
CONTACT US
If you have questions or suggestions about this Privacy Policy, or to make any request described above, please feel free to contact us by email at info@signetchshawarma.com
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